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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida De Las Aguilas S/N Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333

Krystal Grand Puerto Vallarta (Adults Only), a 5-star beachfront resort along Banderas Bay, features an infinity-edge pool and the Ki Spa with floatarium water experience. The Hacienda section, exclusive to adults and families with teens 13+, encompasses 12 dining venues and a fitness center.

Modern Bay View Rooms

Air-conditioned Krystal accommodations offer garden-view balconies, minibars, flat-screen TVs, and safety deposit boxes. Select suites include hot tubs and upgraded rooms provide Banderas Bay views.

Elevated Dining Experience

O'West adult-only tapas bar sits atop the suites tower overlooking Banderas Bay sunset. Le Delice presents dramatic views of gardens and pool deck.

Pools and Beach Activities

Two pools occupy the central courtyard with poolside alcoves. The Krystal Grand's beach deck offers whale watching during season and views of cruise ships approaching Puerto Vallarta Port.

Strategic City Location

Located 6 miles from Lic. Gustavo Diaz Ordaz Airport, the hotel stands 0.5 miles from La Isla Shopping Village and Casino Life Vallarta.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Shower
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Deluxe Double Room
Max:
2 persons
435 sq. feet 
Bed options:
2 Double beds
Shower
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Deluxe Double Room
Max:
2 persons
465 sq. feet 
Bed options:
2 Single beds
Shower
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Puerto Vallarta 1.1 mi
Airports
Lic. Gustavo Diaz Ordaz (PVR) 3.9 mi
Tepic (TPQ) 106.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Adults only
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Yoga class

Services

  • Room service
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Children

  • Cribs
  • Board games
  • Children's menu
  • Children's play area
  • Kids club

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Avenida De Las Aguilas S/N Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333
Map view
Avenida De Las Aguilas S/N Zona Hotelera Norte, Puerto Vallarta, Mexico, 48333
Nearby
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Francisco Medina Ascencio Km. 3 Villa del Mar Resort
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4000 ft
Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte
Restaurante Icu
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Azul Vallarta
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Calle Playa de Oro # 126 L 2 Zona Hotelera Norte
Porfirio's
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Boulevard Francisco Medina Ascencio
Sushipop
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Boulevard Francisco Medina Ascencio 2485 Place TE06
Kiosco Maritimo
2000 ft
H.Escuela Naval #2753 Plaza Nuevos Horizontes Local # 7
Asador La Vaca Argentina
2800 ft
Blvd. Fco Medina Ascencio #2468 Col. Emiliano Zapata

Reviews and Ratings

Feedback from previous guests about their experience.
76%
enjoyed the hotel and would happily return
Beautiful gardens
Helpful staff
Maintenance issues
Dining variety
7.6/10
Very good
Rooms
7.4
Location
8.0
Service
8.2
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
7.8
7.8/10 based on 507 reviews
Charles
United States of America, February  2025
8.6/10

I had a wonderful experience at this hotel with its gorgeous beachfront view and quick access to the local attractions. The rooms were spacious and clean, making my stay comfortable. However, the dining options were somewhat limited, and the Wi-Fi could use some improvement as it wasn't free. Overall, I found great value for what I paid.

Rooms
8.0
The rooms were spacious and clean, providing me with a comfortable place to relax.
Service
9.0
The staff went above and beyond to ensure we were satisfied, which made the experience even better.
Location
10.0
The hotel is right on the beach and conveniently close to local attractions, making it very easy to explore.
Dining
7.0
The dining options were fine, but I wish there were more variety, particularly for breakfast.
Facilities
9.0
The hotel had great facilities, especially the pool area, which was well-maintained and inviting.
Laura
United States of America, October  2024
8.0/10

This hotel has some fantastic elements, especially if you're looking for a relaxing getaway. The rooms are comfortable and clean, providing a nice space to unwind. While the service was top-notch and full of personality, I did encounter a little hiccup when it came to communication with my husband; they seemed to give us the runaround at times. The location is great for catching tours, but it's a bit of a trek if you're headed to downtown. Overall, it was a pleasant experience, though a couple of minor issues kept it from being perfect.

Rooms
8.0
The rooms were clean and comfortable, though they tended to get a little hot without the fan running.
Service
9.0
The service was one of the highlights; the staff was welcoming and went above and beyond to make our stay enjoyable, albeit I had some challenges when trying to communicate with my husband during our interactions.
Location
7.0
The location was quite convenient for airport access and tours, but it was a bit far from downtown and Zona Romantica.
Dining
Facilities
8.0
The facilities were really nice, with a lovely atmosphere around the bar area and other amenities I'd expect from a grand hotel.
Thomas
United States of America, October  2024
7.8/10

I had a wonderful time at the hotel, with beautiful gardens and spacious rooms featuring great air conditioning and a large fan. The staff was incredibly helpful, driving us around on golf carts for errands, which added a fun touch to our stay. However, we faced some maintenance issues in the room that caused a few inconveniences. Overall, it was a good experience, but there were things that could definitely be improved.

Rooms
7.0
The rooms were quite large and well-appointed, with a comfortable layout. Unfortunately, we had some bath mat issues and a flooding problem in the bathroom during part of our stay.
Service
9.0
The service was one of the best aspects, from the manager Salvador to the housekeepers; they were attentive and always willing to help, even taking us to get supplies in a golf cart.
Location
8.0
The hotel's location near the airport was a huge plus, and it was very convenient for tours leaving from Puerto Magico. However, getting to Zona Romantica or downtown was a bit of a trek.
Dining
7.0
Dining options were decent, with the buffet being hearty, but I felt there could have been more variety, especially for breakfast.
Facilities
8.0
The pool area was lovely, and there were nice amenities around, which made for a relaxing stay.
Beautiful gardens
Maintenance issues
James
United States of America, September  2024
6.6/10

My stay at this hotel was mixed. The rooms were spacious and comfortable, providing a nice retreat after a long day. However, the service wasn’t exactly what I expected, as it felt a bit cold at times. The location was close to the airport and offered beautiful gardens, but it wasn’t very convenient for exploring downtown. Dining options were decent, yet not particularly exciting. Overall, while it had its highlights, I think it could improve in a few areas.

Rooms
8.0
The rooms were really spacious and comfortable, making it a comfortable stay overall.
Service
5.0
The service sometimes felt short and not very welcoming. I had hoped for a warmer atmosphere.
Location
7.0
The location is close to the airport and has lovely gardens, but it’s not ideal for accessing downtown or Zona Romantica easily.
Dining
6.0
Dining was okay; I had meals at the buffet, but there wasn’t much variety to keep things exciting.
Facilities
7.0
The facilities were decent, with beautiful gardens, but there could be more amenities to enhance the experience.
Spacious rooms
Unwelcoming service
Bert
United States of America, September  2024
7.6/10

I had an enjoyable stay at the hotel with spacious rooms and plenty of amenities. While there were some issues with cleanliness in the bathroom and a few loud noises during the night, the service was prompt and helpful. The dining experience was quite good, especially at the Hilton next door. Overall, it's a decent place for the price, but there are definitely areas for improvement.

Rooms
6.0
The rooms were nice and spacious but experienced some cleanliness issues, particularly with bathroom flooding.
Service
9.0
Service was quick to respond, and I appreciated the helpfulness in taking us on errands around the area.
Location
8.0
The location was great for tours and conveniently close to the airport, but not ideal for accessing downtown.
Dining
8.0
Dining at the Hilton for buffet meals was probably the highlight of my meals during the stay.
Facilities
7.0
The facilities were decent, but the pool area could use some improvement regarding sun exposure.
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Rooms and Guests2 Guests, 1 Room